Customer Value Agreement
- Machine Inspection & Advice by experts
- Close monitoring of your equipment health by dedicated expert team S.O.S, PL, etc.
- Priority Response
- Flexible Payment options to meet your requirements
- Free Mechanic Operator Training by our expert
Features in Brief
- Attractive pricing and packaged price, converting all essential services like ProductLink, SOS, PM St Parts (Optional).
- Centralized planning & monitoring of PM due visits with parts planning, to ensure timely PM serviced to reduce unplanned shut down.
- CVA Visit management through FSM app, to keep customer updated on progress through SMS alert.
- Online 24x7 tracking of Machine performance and proactive actions against Alerts to prevent breakdown.
- For connected assets providing online access to a customer for live asset monitoring through Vision Link including training.
- Using Cat Inspect app to generate Visit inspection report, which can be tracked online.
- Online machine repair & maintenance history and operation logbook available through Vision Link.
- Attractive renewal discounts for connected assets, if renewed before end date of previous CVA.
- Flexible payment options: Monthly Quarterly & Annually.
Marine CVA Solution
CAT Marine Engines – The trademark for quality and performance.
With the objective to deliver a plethora of benefits like predictable and lower costs, timely repairs, higher uptime and convenience, the CVA solutions have been rigorously improved over the years.
The result? A complete, well-balanced offering, tailor-made and relevant for the customer.
Gainwell is proud to have established a strong presence in the marine segment as a CAT dealer, successfully delivering support commitments to esteemed customers across India.